Reference

Terms for Your Indonesia Account

DANA, OVO, GoPay and QRIS rules sit inside these Terms & Conditions so you know how your wallet, account checks and game access are handled before you join.

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HELP CHANNELS

Contact Paths for Term Questions

Questions about these Terms & Conditions should reach the team that can check account records, wallet logs and device sessions. We keep contact paths clear so you can ask before making a payment, entering Dragon Tiger, or changing phone details. Our support hours are 09:00-23:00 WIB daily, with account checks handled through the channel where you first contacted us.

Team online

Live chat

Use live chat between 09:00-23:00 WIB when you need a quick explanation of a term affecting login, wallet access, or a pending QRIS check. We may ask for your username and last action time.

Email support

Email us for written questions about account status, name corrections, or clauses you want to keep on record. Include your registered phone number, payment rail used, and the date of the related wallet request.

Account centre

Open Account > Security to check your saved phone, password status and recent sessions before asking us to change a term-related account detail. This helps us match your request with your account activity.

ACCOUNT CARE

How We Apply These Terms

Our Terms & Conditions are applied through practical account checks, not vague promises. We compare wallet names, device sessions and support messages when a clause affects access.

Payment name matching

When you use DANA, OVO, GoPay or QRIS, the Terms & Conditions allow us to compare the payment name with your account name. This reduces mistaken wallet actions and helps resolve disputes faster.

Cookie use

Cookies support login sessions, language display and device recognition under these terms. If you clear browser cookies, we may ask you to confirm your account again before wallet or game access continues.

Security path

Your password and session controls sit under Account > Security. The terms let us act on unusual login patterns, including password reset requests from a new device or repeated failed access attempts.

Game settlement records

For titles such as Aviator, Dragon Tiger and Fish Hunter, settlement data is handled under these Terms & Conditions. We use round time, game ID and account history when checking a disputed result.

Record retention

We keep account, payment and support records for as long as needed to apply the terms, answer disputes and meet operational needs. Older records may be archived when they are no longer required.

Change requests

If your phone number, name spelling or payment detail is wrong, contact us before making another wallet request. We may ask for account proof so the change follows the Terms & Conditions.

Terms Questions Before You Join

These answers focus on how the Terms & Conditions affect your account, wallet and access. They are written for common Indonesia account situations, including QRIS payments, mobile login, and support requests. If a clause affects your account differently, contact us and we will check the account record tied to your username.

You accept the Terms & Conditions covering account identity, wallet use, game access, support checks and dispute handling. You should read them before joining, because they apply each time you log in or request a wallet action.

Yes. The terms apply when you use DANA, OVO, GoPay or QRIS through our wallet. We may check payment name, amount, time and account history before approving, rejecting or asking about a transaction.

Yes. Access may change if local law does not permit use, account checks fail, payment details do not match, or we see activity that conflicts with the terms. We will use support channels to explain the next step.

Use live chat during 09:00-23:00 WIB or send email with your username, registered phone number and the detail you want corrected. We may ask for proof before changing records tied to the terms.

Cookies and device sessions help us apply the terms to the correct account. They support login status, security checks and lobby state, especially when you move between mobile browser tabs and account pages.

Send the game name, round time and account username through chat or email. Under the Terms & Conditions, we check settlement records for games such as Dragon Tiger, Aviator or Fish Hunter before replying.

Start with live chat for quick term questions or email for written account matters. If your question involves QRIS, DANA, OVO or GoPay, include the payment rail and request time so we can trace it.

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